Home In Practice Confession : Cross Functional Teams or specialized teams ?

Confession : Cross Functional Teams or specialized teams ?

by Srinivas Saripalli

Companies aspiring for business agility should put more funds into Cross Functional Teams instead of Specialized Teams.

Humans should be able to change diapers, plan invasions, butcher hogs, conn ships, design buildings, write sonnets, balance accounts, build walls, set bones, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyse new problems, pitch manure, programme computers, and cook tasty meals. Specialization is for insects.

Robert Heinlein

Cross-functional team is one of our favourite Scrum patterns. Everyone is typically considered capable of performing every task. People think it’s not realistic, but this could potentially help with the retention of valuable employees. Cross-functional teams exist to offer all needed competencies and in particular, to empower developers to rapidly build products.

Specialised Teams or Cross Functional Teams
Cross Functional Team Vs Specialized Teams

Experts are not found in every endeavour, it is claimed. In reality, you don’t need world-class excellence — only competence. Improve through kaizen if necessary. Trade jacks are on the way out as a more agile industry approaches.

There is a quotation in a book that states:

Proximity to expertise significantly limits one’s chance of success. The chances of adding more things to your skill set go up considerably.

My memory failed me, but the quote stayed with me. It’s a no-brainer!

Internal collaboration, please.

Because working together at two different levels allows you to interact with your team. It broadens your understanding of how different parts function together to form the whole.

Industrial designers don’t learn their craft by simply studying design theory. To create something that works on every level, you need to comprehend it. You’ll be able to communicate without any gaps, which helps both you and your clients meet your goals.

The only way out of the tower is through Norman doors. In this way, you’ll never say goodbye!

Let’s revisit our curiosity!

If you’re limited to specialisations, you will miss out on the world. The whole point of growing as a human and a designer is to go beyond what you already do. UXers turn red when they hear “learn to code.” I have all the knowledge I need to squander on becoming a coder!

However, coding is completely the same as UX. At it’s finest and instead of waiting for user study results, you get almost immediate results (when you compile).

Cross Functional Teams

Why is it that Scrum brings us here? Variation first. There is no ideal number of UX designers, testers, programmers, and database experts needed to staff a team. The demand for each specialisation fluctuates between sprints.

To ensure the team isn’t blocked in case a particular skilled person is overloaded or on sick leave, a teammate should be able to pick up the slack. Also, things change. Markets require specific expertise today, but might require different expertise tomorrow. Don’t hire team members if they know what they’re doing today or in the past; instead, look for the capability to learn and master new knowledge.

The Challenges Large-Scale Organisations Face When Transition to Scaled Agile Frameworks : briefs the other aspects of team compositions which is – cross functional teams


Reducing cycle times

Cross-functional teams help firms uncover inefficiencies and find solutions. Using cross-functional teams helps minimise cycle times for any reoccurring issue.

A team can work together to resolve a client request quickly and efficiently rather than sending it from silo to silo. This applies to both small and large initiatives, such as building a new feature to suit client expectations.

Process and product innovation

Silos make it difficult to identify and execute improvements across the value chain. Interdepartmental teams can establish best practises for various processes and then cross-train other interdepartmental teams to increase cohesiveness and efficiency. Cross-functional teams can come up with more imaginative and complete solutions than each functional group could on its own.

Cross-functional teams foster product innovation as well as process innovation. Assume if every product decision your company made incorporated consumer insights from marketing campaign data to UX focus groups to sales discussions to product usage statistics. Create a forum where learnings from throughout the firm may inform smarter decision making.

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